Guest asks reach the right person
Guests text your house WhatsApp. Each ask goes to the person on shift who can do it — a pillow to housekeeping, a complaint to the GM.
For boutique hotels
The Brain for boutique hotels.
Obri is the software your boutique hotel needs. Obri helps you run your hotel in the most efficient way.
Not another PMS.
- Guest WhatsApp, once the hotel provides the number
- Each hotel’s brain is its own
- Not a PMS, channel manager, or POS
How it works
Open the film with controls →
The product, playing.
A guest asks for towels in room 12. It routes to Housekeeping, then shows in the Action Queue as Assigned, then Done.
What it does
It remembers. It makes sure.
Guest asks reach the person on shift who can do them, and stay visible until that person marks them done.
One Action Queue for the team
Open, assigned, in progress, closed — every ask stays visible until that person marks it done. Nothing important disappears into a private chat.
The day, in one place
Who’s arriving, which rooms are ready, what’s open — on your phone, from anywhere.
Architecture
Works when you wire it.
A guest texts that hotel’s WhatsApp. Obri routes the ask to the named seat. Staff mark Done or Not-done. Our team closes the guest.
Guest
Texts the house WhatsApp.
House assistant
Our team for that house only.
Obri
One shared brain. Each house behind its own wall.
Named seat
The person on shift who can do it.
Done / Not-done
Staff mark it. Our team closes the guest.
Live once the hotel provides the number
Guest WhatsApp
Shelf, not live
PMS
Shelf, not live
Channel manager
Own site, Booking.com, and SevenRooms stay on the shelf until wired. Obri is not a PMS, channel manager, or POS.
Living architecture →Sent — we’ll reply from hello@meetobri.com.